Privacy Policy
Gill Accounting, ABN 97 668 558 978. Last updated January 2026.
1. Introduction
Gill Accounting (ABN 97 668 558 978) ("we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and the Tax Agent Services Act 2009 (Cth).
Our registered office is located at 208 Bridge Street, West Tamworth NSW 2340.
2. Information We Collect
We may collect and hold the following types of personal information:
2.1 Personal Identification Information
Full name, date of birth, residential and postal addresses, email address, telephone numbers, Tax File Number (TFN), Australian Business Number (ABN), and other government-issued identification numbers.
2.2 Financial Information
Income details, bank account information, investment portfolios, superannuation details, property ownership records, business financial records, tax returns and related documents, and employment details.
2.3 Sensitive Information
In some circumstances, we may collect sensitive information including health information (where relevant to tax deductions or financial planning), membership of professional associations, and other information you voluntarily provide that may be classified as sensitive under the Privacy Act.
We will only collect sensitive information with your consent or where required or authorised by law.
2.4 Technical Information
When you visit our website, we may automatically collect technical information including your IP address, browser type and version, device information, pages visited and time spent on our website, and referring website addresses.
3. How We Collect Information
We collect personal information through the following means:
Directly from you when you engage our services, complete forms, or communicate with us via phone, email, or in person. Through our website when you submit enquiries or upload documents. From third parties including the Australian Taxation Office (ATO), financial institutions, employers, other professional advisers (with your consent), and government agencies where authorised by law. Through documents you provide to us including tax returns, financial statements, identification documents, and business records.
4. Purpose of Collection
We collect, hold, use, and disclose your personal information for the following purposes:
To provide accounting, taxation, and financial services. To prepare and lodge tax returns and other statutory documents. To comply with our legal and regulatory obligations as a registered tax agent. To communicate with you about our services. To improve our services and website functionality. To send you marketing communications (with your consent). To facilitate services provided through our partnership with Ledgersmith, where you have engaged those services.
5. Disclosure of Information
We may disclose your personal information to:
5.1 Government and Regulatory Bodies
The Australian Taxation Office (ATO), Australian Securities and Investments Commission (ASIC), Tax Practitioners Board (TPB), and other government agencies as required or authorised by law.
5.2 Third Party Service Providers
Cloud storage and software providers, IT support services, professional advisers (lawyers, auditors), and marketing and communications platforms.
5.3 Partner Organisations
Gill Accounting has partnered with Ledgersmith to offer an expanded range of services including wealth management, mortgage broking, lending, and other financial services. Where you engage these services, your information may be shared with Ledgersmith in accordance with their separate privacy policy and service agreements. We will obtain your consent before sharing information for this purpose.
5.4 Other Parties
Financial institutions (with your authorisation), other professional advisers you have engaged, and any other party you have authorised us to disclose information to.
We will not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include secure storage of physical documents in locked facilities, password protection and encryption for electronic records, restricted access to personal information on a need-to-know basis, regular security assessments and updates, and secure disposal of information no longer required.
7. Data Retention
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, and to comply with our legal obligations. Under taxation law, we are required to retain records for a minimum of five (5) years after the completion of the relevant transactions or acts. After this period, we will securely destroy or de-identify your personal information unless retention is required by law.
8. Access and Correction
You have the right to request access to your personal information held by us, request correction of any inaccurate, incomplete, or out-of-date information, and request deletion of your personal information (subject to our legal retention obligations).
To make a request, please contact us using the details provided in Section 12. We will respond to your request within a reasonable timeframe and may charge a reasonable fee for providing access to information.
9. Direct Marketing
We may use your personal information to send you marketing communications about our services and those of our partners, including Ledgersmith. You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe facility in electronic communications.
10. Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. For detailed information about our use of cookies, please refer to our Cookie Policy below.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, wish to make a complaint, or want to exercise your privacy rights, please contact us:
Gill Accounting
208 Bridge Street, West Tamworth NSW 2340
Email: admin@gillaccounting.com.au
Phone: (02) 6765 5888
Cookie Policy
Last updated January 2026.
1. Introduction
This Cookie Policy explains how Gill Accounting (ABN 97 668 558 978) ("we", "us", "our") uses cookies and similar technologies on our website www.gillaccounting.com.au ("Website").
By using our Website, you consent to the use of cookies in accordance with this policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be "persistent" (remaining on your device until deleted or until they expire) or "session" cookies (deleted when you close your browser).
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the Website cannot function properly without them.
Examples include: session cookies to maintain your session while browsing, security cookies to prevent fraudulent use of login credentials, and load balancing cookies to ensure website performance.
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve our Website and your experience.
We use Google Analytics to collect information about how visitors use our Website, including the number of visitors, the pages visited, and time spent on each page. Google Analytics uses cookies to collect this information. You can learn more about Google Analytics cookies at www.google.com/policies/privacy/partners.
3.3 Marketing Cookies
These cookies are used to track visitors across websites to enable us to display relevant advertisements. They may be set by us or by third-party advertising partners.
We may use marketing software and platforms to deliver targeted advertisements and measure the effectiveness of our marketing campaigns. These cookies collect information about your browsing habits and interests to provide you with advertisements that are more relevant to you.
4. Third-Party Cookies
Some cookies on our Website are set by third parties whose services we use. These third parties may include: Google (Analytics and advertising services), social media platforms (if you interact with social sharing buttons), and marketing and email platforms.
We do not control these third-party cookies. Please refer to the relevant third party's privacy policy for more information about their cookies.
5. Managing Cookies
5.1 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically set your browser to block cookies, delete existing cookies, or notify you when a cookie is being set.
Please note that blocking or deleting cookies may affect your experience on our Website and you may not be able to access all features.
Instructions for managing cookies in common browsers: Chrome: Settings > Privacy and security > Cookies. Firefox: Options > Privacy & Security > Cookies and Site Data. Safari: Preferences > Privacy > Cookies and website data. Edge: Settings > Privacy, search, and services > Cookies.
5.2 Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing not be tracked. Our Website does not currently respond to DNT signals. However, you can manage cookies and tracking as described in Section 5.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Any changes will be posted on this page with an updated "Last Updated" date.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
Gill Accounting
208 Bridge Street, West Tamworth NSW 2340
Email: admin@gillaccounting.com.au
Phone: (02) 6765 5888
9. More Information
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
For information about your privacy rights in Australia, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.
